Phone: (217) 757-6394

Visitor Guidelines

Visitors are welcome at HSHS St. John's Children’s Hospital. However, our first priority is the safety of our patients. We ask that all visitors be free from symptoms of contagious disease and known exposures.
Pediatric Unit and Pediatric Intensive Care Unit (PICU)
  • The pediatrics floor is a secured unit for the safety of all patients.
  • Parents, grandparents and legal guardians are allowed to visit at all times.
  • Parents receive a parent bracelet when their child is admitted and are expected to wear the band at all times.
  • Visiting hours for siblings, extended families and friends are 8 a.m. to 8 p.m. everyday.
  • All children must be accompanied by an adult.
  • Visitors must check in at the security desk in the children’s hospital lobby to receive a visitor badge.
  • Once on the pediatrics floor, visitors must use the phone near the elevators to call and enter the unit.
  • Only visitors on the patient visitor list will be permitted into the pediatrics floor.
  • Please check in with the nurses’ station before entering the room.
  • All visitors must follow isolation precautions.
  • No more than two visitors (excluding parents and siblings) are allowed at the bedside.
  • All visitors must be healthy (no fever, or signs of infection).
  • No children under the age of 18 years are allowed to spend the night.
  • Only two adults can stay at the bedside overnight.
  • Any visitor may be asked to leave if his/her behavior is inappropriate.
The visitor policy is subject to change if deemed necessary for the safety or care of a patient by
nursing administration.


Neonatal Intensive Care Unit (NICU) Visiting Guidelines

  • Parents may visit any time, day or night.
  • Grandparents with an ID band may visit from 11 a.m. - 8 p.m. 
  • Brothers and sisters ages two and older may visit from 11 a.m. - 8 p.m.
  • Other visitors 12 years and older may visit accompanied by the infant’s parent.

Special guidelines for group visits