Phone: (217) 757-6394

Visitor Guidelines

Visitors are welcome at HSHS St. John's Children’s Hospital. However, our first priority is the safety of our patients. We ask that all visitors be free from symptoms of contagious disease and known exposures.
Pediatric Unit and Pediatric Intensive Care Unit (PICU)
  • General visiting hours are 8 am - 8 pm daily.
  • No more than two visitors (excluding parents and siblings) at the bedside at any one time.  
  • Visiting hours for all siblings, extended family and friends are 8 a.m. to 8 p.m.
  • Pediatrics is a secured unit. 
  • Only visitors listed on the patient visitor list will be permitted on the unit.
  • Visitors must check in at the security desk in the lobby to receive a visitor badge. Once the visitor arrives on the Pediatric Unit, the visitor must use the phone outside the unit doors to call and receive permission to enter. 
  • Please check in at the nurses' desk before entering room.
  • No children under the age of 18 are allowed to spend the night.
  • Only two adults may stay at the bedside overnight.
  • All visitors must follow isolation precautions.
  • Any visitor may be asked to leave if behavior is deemed inappropriate.
  • All visitors must be healthy (fever free, no signs of respiratory illness, etc.).
  • 2 - 4 p.m. is designed Quiet Time when only family members may be present in the room.

Neonatal Intensive Care Unit (NICU) Visiting Guidelines

  • Parents may visit any time, day or night.
  • Grandparents with an ID band may visit from 11 am - 8 pm. 
  • Brothers and sisters ages two and older may visit from 11 am - 8 pm.
  • Other visitors 12 years and older may visit accompanied by the infant’s parent.

Special guidelines for group visits